Transforming Customer Support with AI in Contact Centers
Transforming Customer Support with AI in Contact Centers Follow on: The Road to AI Can AI do to contact centers what it did to Industry 4.0? All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and […]
The Generative AI Evolution: Emerging Trends and Applications Across Industries
The Generative AI Evolution: Emerging Trends and Applications Across Industries Follow on: “It’ll be unthinkable not to have intelligence integrated into every product and service. It’ll just be an expected, obvious thing.” – Sam Altman, co-founder and CEO of OpenAI. Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the […]
Navigating beyond Generative AI: The dawn of hyper-intelligent systems
Navigating beyond Generative AI: The dawn of hyper-intelligent systems Follow on: In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. From redefining customer engagement and reshaping product development to inspiring innovative shifts in business models, GenAI has […]
Top Emerging Trends for AI Platforms in 2024 and Beyond
Top Emerging Trends for AI Platforms in 2024 and Beyond Follow on: “It’s hard to overstate how big of an impact AI and machine learning will have on society over the next 20 years” – Jeff Bezos. In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic […]
Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making
Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making Follow on: Introduction In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. However, the allure of these models also brings forth ethical considerations, especially […]
Decoding the future of Retail Media Networks
Decoding the future of Retail Media Networks Follow on: The ever-evolving retail landscape amid the upsurge of transformative technologies such as cloud computing, Generative AI, Big Data, and the Internet of Things (IoT) has spurred enterprises to reimagine their marketing and advertising tactics. Moreover, shifting channel preferences as consumers move online has led to an […]
Combining low code with emerging AI technologies: Can users truly create compelling apps?
Combining low code with emerging AI technologies: Can users truly create compelling apps? Follow on: Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. The recent geopolitical and economic unpredictability combined with the need to do […]
Boosting Speed and Efficiency: The Power of Generative AI in Transforming Software Development
Boosting Speed and Efficiency: The Power of Generative AI in Transforming Software Development Follow on: The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. GenAI, unlike any other technology, has empowered developers to push beyond regular […]
The transformative power of Generative AI in UX design
The transformative power of Generative AI in UX design Follow on: In the ever-evolving digital landscape, technological paradigm shifts have redefined how we interact with digital content. The internet, graphical user interfaces (GUIs), and voice-activated virtual assistants have all played their part in shaping the user experience (UX) and user interface (UI). But now, as […]
Generative AI in insurance: Is the promise of automation just hype?
Generative AI in insurance: Is the promise of automation just hype? Follow on: The insurance industry is vital to the growth of the global economy, providing financial protection and stability to individuals and businesses. Underwriters play a crucial role in assessing risks, determining policy terms, and ensuring the sustainability of the industry. However, challenges like […]