Episode 07 From Search To Product Discovery How AI Is Transforming ECommerce
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. Today’s e-commerce isn’t just about finding products—it’s about knowing your customers in real time. In this episode of HTC Tech Wave, Adnan Saulat (HTC Global Services & HTC Next) and Thomas Buffery (Crownpeak) explore how AI-powered product discovery platforms are redefining digital retail. From intelligent ranking and affinity scoring to curated merchandising and visual recommendations, AI is powering everything—from search and navigation to personalization and performance. Learn how modern platforms blend rule-based control with AI automation, adapt to local stock dynamics, and optimize for loyalty and return reduction. Throw GenAI into the mix, and you unlock conversational search, product-query embeddings, and smarter segmentation—even empowering store associates with on-demand insights. And here’s the advantage: HTC brings the implementation expertise to activate this AI journey—seamlessly, scalably, and swiftly. Tune in now. Discover how HTC and Crownpeak are shaping the future of product discovery—together. Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure MAGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
AI In Marketing Seeking Deeper Customer Connect – Part 2
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. Ready for more? Let’s go! If Part 1 got you thinking, Part 2 is about to take it up a notch. Amit Tyagi is back, diving even deeper into AI’s game-changing role in marketing. We’ve talked hyper-personalization, automation, and that fine balance between AI and the human touch. But what’s next? How is AI reshaping customer engagement, influencing purchasing decisions, and redefining brand experiences? This episode unpacks it all—how AI-powered predictive recommendations, real-time decision-making, and behavioral nudges are transforming the way consumers connect with brands. From hyper-personalized experiences to AI-generated content that feels almost human, Amit explores where AI ends and creativity begins. And then—the big myths. Will AI replace human marketers? Does it kill creativity? Can it truly understand human emotions? Amit separates fact from fiction, breaking down how businesses can harness AI without losing trust, transparency, or that irreplaceable human touch. Hit play and discover how AI is shaping the future of marketing! Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure MAGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
Episode 05: AI In Marketing Seeking Deeper Customer Connect Part 1
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. Marketing has always been about understanding the customer. With AI in the mix, we’re not just understanding—we’re predicting, personalizing, and reshaping engagement at every touchpoint. From hyper-personalized experiences to real-time campaign optimization, AI is enabling brands to build deeper, more intuitive connections. So, how is your team keeping up? In this part 1/2 episode of HTC TechWave, our seasoned and perceptive CMO, Amit Tyagi, unpacks how AI helps businesses seek deeper customer connect and rewrite marketing strategies. He dives into Generative AI, multimodal content, NLP, and predictive analytics, revealing how they’re redefining creativity, customer engagement, and automation. From AI-driven chatbots and voice assistants to emotion AI and campaign automation, Amit shares valuable insights on how businesses are leveraging cutting-edge technology to enhance customer experiences and drive results. But with AI’s limitless potential come real-world challenges—choosing the right tech, bridging skill gaps, balancing cost vs. ROI, and staying compliant in an evolving landscape are crucial, he concludes. If you’ve ever wondered whether AI is making marketing more mechanical or more meaningful, don’t miss this episode—and stay tuned for even more exciting insights in Part 2!. Catch this AI-awesome discussion! Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure MAGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
Episode 04: AI’s Impact on Customer Experience – Part 2
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. The wait is over! Part 2 of our AI experts Adnan Saulat and Shammo Ghosh’s enlightening conversation on AI’s transformative impact on customer experience is here, brimming with even more game-changing insights. In this episode, they dive deep into the evolution of customer interactions, with a special focus on trust, responsible AI deployment, and how AI’s integration into industries like insurance, travel, and retail will play out, reimagining CX in the future. Listen in as they also explore the balance between automation and the human touch, taking you from theory to deployable use cases of AI across industries. Don’t miss the exciting discussion on how it might all race toward sci-fi-esque, AI-driven customer touchpoints—sensory and gesture-based interactions powered by human signals, eye movements, facial recognition, and innovative wearable sensors, all set to redefine engagement. This episode is not to be missed. Tune in for a thought-provoking conversation on how AI is driving a more efficient, personalized world! Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure MAGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
Episode 03: AI’s Impact on Customer Experience – Part 1
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. Wondering how AI is rewriting the rules of customer service? Tune in to the latest HTC TechWave Podcast, where Adnan Saulat and Shammo Ghosh break it all down in an engaging and insightful conversation. From AI-driven personalization to vision AI and agentic decision-making, they unpack how these transformative technologies are reshaping industries like insurance, travel, and retail. They also explore how AI is evolving from niche applications to becoming a powerhouse framework for smarter, seamless customer experiences. Plus, get a sneak peek into how HTCNXT, powered by our HTC MAiGE platform, is leading this transformation. This isn’t just tech talk—it’s real-world impact you can’t ignore. And the best part? This is only the beginning. Stay tuned for part 2—because the insights only get better from here! Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure HTC MAiGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
Episode 2 – How AI copilots enhance human productivity
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. A new breed of AI assistant has recently emerged, specifically designed for enterprise users—yes, we’re talking about AI co-pilots! In this episode, Rajeev Bhuvaneswaran, our dynamic VP of Digital Transformation and Innovation Services, dives into this exciting topic! He explores the fascinating world of AI co-pilots—intelligent tools leveraging LLMs and advanced algorithms to revolutionize how we work. Rajeev shares insider tips on the myriad benefits of AI co-pilots across various applications, from aiding software developers with code suggestions through platforms like GitHub Copilot to enhancing customer service with real-time knowledge access. He also addresses integration challenges and crucial data security concerns, showcasing how industry leaders like Apple, Google, and Microsoft harness co-pilot technology to supercharge productivity. Additionally, he highlights how our HTC MAiGE AI platform plays a pivotal role in this landscape.If you’re ready to accomplish more with Copilot, you’re in the right place—just a click away from your next move! Download Transcript Insights you can trust Podcasts Episode 1: How enterprises can strategically prepare for AI integration AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure HTC MAiGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more
Episode 1: How enterprises can strategically prepare for AI integration
HTC TechWave Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe. AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues. In this debut episode of HTC TechWave, Sudheer Kotagiri, global head of architecture and AI platforms, offers a strategic guide for enterprises looking to adopt AI effectively. Sudheer delves into key topics like aligning AI initiatives with business goals, building cross-functional teams, and fostering the cultural transformation required to drive innovation. He also discusses Responsible AI frameworks and how enterprises can mitigate bias and ensure accountability. Additionally, the episode highlights practical solutions for measuring AI success through KPIs and ROI metrics. Whether you’re in the early stages of AI adoption or looking to refine your approach, this episode equips you with the tools and insights to navigate the complexities of AI integration and harness its full potential for competitive advantage. Happy Riding The Tech Wave! Download Transcript Insights you can trust Podcast Episode 2: How AI copilots enhance human productivity A new breed of AI assistant has recently emerged, specifically designed for enterprise users Learn more Blog Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency. Learn more Blog The Generative AI Evolution: Emerging Trends and Applications Across Industries Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence. Learn more Blog Navigating beyond Generative AI: The dawn of hyper-intelligent systems In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape. Learn more Blog Top Emerging Trends for AI Platforms in 2024 and Beyond In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact. Learn more Blog Unraveling the tapestry: The imperative of human valuation in guiding LLM’s decision-making In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users. Learn more Brochure MAGE – Accelerate Your AI Journey The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges. Learn more Blog Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps? Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival. Learn more Blog Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity. Learn more Case Studies ENHANCING PRODUCTIVITY WITH PRECISION We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions. Learn more Case Studies EMPOWERING RESEARCHERS TO EXCEL We helped a large public research university in California build AI/ML-driven solutions for managing technical data. Learn more Case Studies REIMAGINING INTERACTIVE TRAINING We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution. Learn more Case Studies ENABLING A TRANSFORMATIVE FNOL EXPERIENCE We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution. Learn more Blog AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace. Learn more Blog GENERATIVE AI’S TRUE OPPORTUNITY IN RETAIL The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more. Learn more Blog COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation. Learn more Brochure BUILDING AI-FIRST ENTERPRISES – EXPLORE HTCNXT AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision. Learn more