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The insurance industry is facing disruptive changes. Today’s digital-savvy customers demand hyper-personalized service at every stage of their policy journey. Meanwhile, new-age insurtechs are leveraging customer data to reimagine products and performance, challenging traditional insurers’ market dominance. Regulatory, cost, and workforce challenges persist, if not accelerate. The big question is: How can insurers remain relevant and competitive?
Many leading insurance companies are leveraging AI to become disruptors rather than being disrupted. By leveraging AI, automation, and analytics, they are transforming core processes such as claims, distribution, underwriting, and pricing, shaping the future of insurance experiences.
Are you ready to join them? We can help. Wherever you are in your transformation journey, we can help you embrace AI across the value chain. From automating paperwork to reimagining claims, underwriting, and delivering stellar experiences to policyholders, we can help you harness the transformative power of AI and other cognitive data technologies and lead the way into the future of insurance.
Simplify underwriting with advanced prediction models and intelligence.
Optimize pricing and risk assessment with deep customer insights.
Leverage AI-driven upselling and cross-selling opportunities for revenue growth.
Take advantage of upselling and cross-selling opportunities with AI support, reducing customer churn and maximizing revenue potential. Mine valuable insights from intelligent predictions to generate tailored offers that resonate with customers, driving increased sales and customer satisfaction.
Supercharge your underwriting with AI-driven insights and automation
Revolutionize your underwriting process with HTC MAiGE’s Intelligent Underwriting Copilot. With the Copilot, you can underwrite policies more accurately and faster, enhancing productivity and capacity through enriched data insights and automation. Key features include:
Reimagine every step of the customer journey with HTC MAiGE. Deliver hyper-personalized offerings aligned with customer behavior and demographics. Anticipate needs, tackle churn proactively, and foster loyalty, all while sharpening your sales efforts. Every interaction becomes meaningful through tailored offers, timely communication, and proactive support. Key features include:
Transform your claims management operations with HTC MAiGE’s AI-driven capabilities. Improve combined ratios, minimize premium leakages, and boost operational agility by seamlessly integrating AI into your claims processes. Our solutions optimize the entire claims lifecycle, accelerating processing times and enhancing customer experiences while reducing operational costs.
Explore next-level insurance operations with our AI-driven solutions tailored specifically for the industry. Built on the HTC MAiGE platform, our tools empower insurers to streamline processes, enhance customer service, and protect profit margins, all while delivering exceptional experiences. Experience effortless integrations with your existing core systems, ensuring a smooth transition without extensive customizations. Key features include:
Supercharge your underwriting with AI-driven insights and automation
Experience a paradigm shift in data management with HTCNXT’s Insurance Data Warehouse Modernization, powered by our AI platform HTC MAiGE. Our solution expedites the modernization of data in disparate and/or legacy systems, enhancing each stage from ingestion and cleaning to transformation and storage, thereby preparing the data for actionable analytics.
HTC MAiGE’s advanced capabilities streamline integration across various core system platforms, such as Guidewire, Duck Creek, Majesco, homegrown systems, and diverse legacy systems, establishing a unified taxonomy and data catalog for a single source of truth for all insurance metrics. Efficient data structuring means creating a consumption layer that accommodates various business user personas. It’s time for a swift, cost-effective, and AI-powered data warehouse for effective data analysis and decision-making.
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From intent to execution — software delivery re-imagined with intelligence at every step.
In insurance, documents are the foundation—ACORD forms, loss runs, inspection reports, and policy PDFs drive every step of the customer journey.
In today’s experience economy, the contact center serves as the frontline of the brand, with agents shaping every customer impression.
Digital transformation is a monument built atop strong, modern data management. In the era of expanding the ‘datasphere’ and overwhelming amounts of dark data, stitching together the right pieces of information in real-time is the competitive edge.
Podcasts
AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues.
Webinar
As AI revolutionizes the insurance landscape, here’s your opportunity to gain insights from industry experts firsthand as they discuss the transformative impact of AI across various facets of insurance operations.
AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry.
All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency.
Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence.
In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape.
In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact.
In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users.
The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges.
Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival.
The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity.
Case Studies
We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions.
Case Studies
We helped a large public research university in California build AI/ML-driven solutions for managing technical data.
Case Studies
We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution.
Case Studies
We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution.
AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace.
Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation.
The insurance industry is vital to the growth of the global economy, providing financial protection and stability to individuals and businesses.
AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision.
Talk to our domain experts to understand the best Enterprise AI use cases for your business.
Talk to our domain experts to understand the best use cases of Enterprise AI for your business.
© Copyright 2025 HTC Global Services. All Right Reserved
© Copyright 2023 HTC Global Services. All rights reserved
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