HTC TechWave
Welcome to HTC TechWave your go-to podcast for exploring the future of technology. Join us as our industry experts discuss innovative solutions, emerging trends, and the tech transformations shaping businesses and industries across the globe.
Today’s e-commerce isn’t just about finding products—it’s about knowing your customers in real time. In this episode of HTC Tech Wave, Adnan Saulat (HTC Global Services & HTC Next) and Thomas Buffery (Crownpeak) explore how AI-powered product discovery platforms are redefining digital retail.
From intelligent ranking and affinity scoring to curated merchandising and visual recommendations, AI is powering everything—from search and navigation to personalization and performance. Learn how modern platforms blend rule-based control with AI automation, adapt to local stock dynamics, and optimize for loyalty and return reduction.
Throw GenAI into the mix, and you unlock conversational search, product-query embeddings, and smarter segmentation—even empowering store associates with on-demand insights.
And here’s the advantage: HTC brings the implementation expertise to activate this AI journey—seamlessly, scalably, and swiftly.
Tune in now. Discover how HTC and Crownpeak are shaping the future of product discovery—together.
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Episode 7 - From Search To Product Discovery How AI Is Transforming ECommerce
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Episode 6 - Seeking Deeper Customer Connect - Part 2
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Episode 5 - Seeking Deeper Customer Connect - Part 1
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Episode 4 - AI Impact on Customer Experience - Part 2
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Episode 3 - AI Impact on Customer Experience - Part 1
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Episode 2 - How AI copilots enhance human productivity
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Episode 1 - How enterprises can strategically prepare for AI integration
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Podcasts
Episode 1: How enterprises can strategically prepare for AI integration
AI integration presents a range of challenges for businesses, from compatibility with legacy systems to ensuring ethical practices and overcoming scalability issues.
Unleashing the potential of XAI: Maximizing GenAI benefits and reducing risks
AI has permeated every part of our lives, evolving from recognizing patterns to achieving human efficiency. Treading deeper into the AI landscape, generative AI (GenAI) has become the new normal, reshaping every industry.
The Generative AI Evolution: Emerging Trends and Applications Across Industries
All industry use cases and market predictions point in the direction of AI-driven contact centers — as the next strategic step for boosting agent productivity, supercharging customer experience, and increasing operational efficiency.
The Generative AI Evolution: Emerging Trends and Applications Across Industries
Generative AI (GenAI) has expanded the horizons of innovation and challenged us to rethink the potential of workflows, efficiency, and intelligence.
Navigating beyond Generative AI: The dawn of hyper-intelligent systems
In the past year, Generative AI (GenAI) has emerged as one of the most remarkable breakthroughs, triggering a transformative wave across the global economic and IT landscape.
Top Emerging Trends for AI Platforms in 2024 and Beyond
In this age and probably in the next century, artificial intelligence (AI) will be the cornerstone for futuristic enterprises seeking to make an impact.
Unraveling the tapestry: The imperative of human valuation in guiding LLM's decision-making
In the dynamic landscape of artificial intelligence, Large Language Models (LLMs) stand as formidable entities, capable of processing vast amounts of information and making decisions that impact users.
MAGE - Accelerate Your AI Journey
The pressure is on. Every enterprise needs to be an AI-first organization. Yet, building formidable AI capabilities presents its own unique set of challenges.
Combining Low Code With Emerging AI Technologies: Can Users Truly Create Compelling Apps?
Enterprises are no strangers to disruptions, with uncertainty lurking around every corner. In this dynamic environment, adaptability and resilience aren’t just admirable qualities but essential for business survival.
Boosting Speed And Efficiency: The Power Of Generative AI In Transforming Software Development
The advent of Generative AI models had a significant impact across industries – but most importantly, it accelerated the mainstream adoption of automation, thus enhancing speed and productivity.
Case Studies
ENHANCING PRODUCTIVITY WITH PRECISION
We prevented more than 80% of wrong supplier codes in its first iteration, enabling a global automobile company to optimize its production with AI and ML-led solutions.
Case Studies
EMPOWERING RESEARCHERS TO EXCEL
We helped a large public research university in California build AI/ML-driven solutions for managing technical data.
Case Studies
REIMAGINING
INTERACTIVE
TRAINING
We enabled a multinational mass media and entertainment conglomerate enhance its interactive training modules with a VR-based 360° solution.
Case Studies
ENABLING A TRANSFORMATIVE FNOL EXPERIENCE
We enabled a 70% reduction in the turnaround time for auto claims, helping the insurer reimagine claims intake with an AI-based FNOL solution.
AI BEYOND THE HYPE: WHY THIS IS TRULY A TRANSFORMATIVE MOMENT FOR TECHNOLOGY
AI has been envisioned as a business multiplier for decades, but its adoption has only recently gained pace.
GENERATIVE AI'S TRUE OPPORTUNITY IN RETAIL
The retail industry is rapidly adopting Machine Learning, Computer Vision AI, and smarter AI-led solutions to enhance customer experiences, drive supply chain optimization, smarter in-store operations, and more. Generative AI, however, can help them achieve more.
COMBINING GENERATIVE AI WITH AUTOMATION AND APIS: REALIZING AI AT SCALE
Generative AI models and similar architectures are known for their impressive and versatile features. These models have revolutionized natural language understanding and generation.
BUILDING AI-FIRST ENTERPRISES - EXPLORE HTCNXT
AI-powered solutions are helping businesses gain deeper insights to make data-driven decisions with enhanced precision.